What is GRAB-A-GOLD?
GRAB-A-GOLD is a web gaming portal wherein Globe & TM subscribers can subscribe to games packs, play them online, earn GOLD from accomplishing game levels, use earned Gold to spin the Prize Wheel and win prizes instantly.
What is a "games pack"?
For Globe subscribers, a games pack is composed of 15 casual games while for TM subscribers, a games pack is composed of 5 casual games. Each games pack can be played unlimited while you are subscribed to it. TM subscribers will be charged P5/5-day access per game pack; Globe Prepaid subscribers will be charged P15/5-day access per game pack; Postpaid subscribers will be charged P79/30-day access per game pack. There will be multiple games packs to choose from.
How do I subscribe to a games pack?
New players or first time website visitors should first register before they can subscribe to a games pack. To know how to register, please read "How do I register?" section below
For Globe registered subscribers, here's how to subscribe to a games pack:
1. Click on the SHOP tab to browse the different games. You will see a featured game and all available games under the Games Packs
2. Click on a particular game that you like to get more info (Ex. Rotate & Roll). You will also see the other games that belong to the same Games Pack
3. Click BUY NOW button to subscribe to your chosen game and all the other games under the same Games Pack (ex. Games Pack A). TM subscribers will be charged P5/5-day access per game pack; Globe Prepaid subscribers will be charged P15/5-day access per game pack; Postpaid subscribers will be charged P79/30-day access per game pack.Note: See rules on Billing below
SMS Reply from 8888
GRAB-A-GOLD: Congratulations! Uv subscribed to Games Pack <X>. Today is FREE! Ul be charged P<X> tomorrow. To opt out, reply STOP GAME <X>. Visit www.grabagold.com
User can now begin to play the games under the Games Pack he subscribed to.
4. First time subscribers to a specific games pack will enjoy FREE 3 SPINS. Repeat opt in and players who opt out then opt in again to the same games pack will no longer enjoy free spins.
5. Click on My Account link on the upper right corner of the website to check your billing history.
How do I register?
Registration is free for 1st time visitors of www.grabagold.com. New registrants will get a free 3-day trial of 5 sample games. To register, Globe & TM subscribers should follow these easy steps:
a. To register, user goes to www.grabagold.com and fills up the information required under ÒRegister now for FREE!Ó window. After filling up the Nickname and Mobile Number, user clicks on Register
a. User will be sent an SMS message to his registered mobile number.
SMS Reply from access number 8888:
Your Verification Code: 123ABC. To complete your Grab-a-Gold registration, please enter the Verification Code on the web. Visit www.grabagold.com from any pc.
b. User goes back to the ÒRegister now for FREEÓ window in the website. Enters the Verification Code Word (that was sent to his mobile phone). Then enters a password of his choice under Preferred Password and Confirm Password. Upon filling up the above information, user clicks on Complete my Registration button.
c. Once registered, subscriber can start subscribing to any games pack/s in the website. Registration is a one-time process per SIM card and is free of charge. All information sent will be kept confidential and will be used solely for this promo.
What freebies can I enjoy if I'm a new registrant?
- All new registrants automatically get free 3 spins plus 3-day free trial of five (5) selected games.
- Subscriber can earn GOLD as he/she plays and levels up during his/her free trial. However, his/her Gold will be locked and cannot be used for spinning unless he subscribes to a paid Games Pack. Unused GOLD will expire after 3 days from time of registration, unless subscriber successfully opts-in to a paid Games Pack on or before 11:59pm of day 3.
- Subscribing will NOT pre-terminate your 3-day free trial for the 5 games. Rather, those 5 games will co-exist with your paid Games Pack (For GHP, 15 games per games pack; for TM, 5 games per games pack) for the balance of the free trial period.
d. If subscriber logs in again and enters a wrong password, he/she cannot log in and play a game. To be able to log in and play, subscriber needs to click FORGOT YOUR PASSWORD? so that the correct password will be pushed to his/her registered mobile number via SMS.
Note: Starting April 26, 2011 all new registrants of Grab-A-Gold will automatically receive P10 load.
Can I earn GOLD from my free trial?
New registrants can earn GOLD as they play and level up during free trial. However, Gold earned will be locked and cannot be used for spinning unless they subscribe to a paid Games Pack.
Can I check the details of my subscriptions and billing in the website?
Yes you can. If you click MY ACCOUNT link on the upper right corner, you can check the billing history and find the unsubscription link per games pack.
How can I earn GOLD?
1. Once opt in is successful, user can start playing games by clicking on the Play tab in the website. User earns Gold as he / she plays the games on their games pack.
2. Gold does not expire for as long as player maintains at least one active subscription
3. Gold is credited into the playerÕs wallet real-time during game play.
4. Player can switch freely from game-to-game and can garner as much Gold as each game may award. Specifically, a completed game may be re-played over and over again and will continue to award Gold.
5. Gold earned is consolidated into one wallet and accumulated within the promo period.
6. Subscribers can also accumulate Gold by recommending a unique referral link to their non-registered friends on Facebook via the Facebook Share buttons in the site. User gets 100 Gold for each successful referral.
Note: Starting April 26, 2011, users also get P10 LOAD automatically for each successful referral.
When will my GOLD expire?
GOLD does not expire for as long as player maintains at least one active subscription.
Can I play any game in my games pack and still earn Gold?
Player can switch freely from game-to-game and can garner as much GOLD as each game may award. Specifically, a completed game may be re-played over and over again and will continue to award GOLD.
What do I do with my GOLD?
One Spin is worth 100 Gold. Subscribers that do not have at least 100 Gold cannot spin.
There are 5 possible outcomes to a spin:
¤ Load/G-Cash prize - if player gets load/Gcash, amount will instantly be credited to his/her mobile number. A popup message saying "It will be sent to your mobile phone shortly" will appear.
¤ iPad2 Wi-Fi 16G - if player gets this, winner will be asked to provide his/her complete mailing address in the popup message. After submission of mailing address, a GRAB-A-GOLD representative will send the winner a registered mail where details of how to claim will also be indicated. Winner has 60 days to claim prize upon receipt of written notification.
¤ Unlocked special prize - if player gets this, winner will be asked to provide his/her complete mailing address in the popup message. After submission of mailing address, a GRAB-A-GOLD representative will send the winner a registered mail where details of how to claim will
¤ Locked special prize – if player gets this, he/she cannot win this item since it has not yet been unlocked
¤ More Gold - if player gets this, Gold will automatically be credited to his/her account
What happens when I "unlock" a prize?
"Unlocking" a prize only allows this item to be included in the player's Instant Win Prizes. This does not insure that player will win the item. "Instant Win Prizes" is the list of prizes that player can win in every spin. Effectively, the more special prizes a player unlocks, the greater his chance to win.
Spinning is only open to active subscribers of Games Packs who have at least 100 Gold. Subscribers who are "inactive", meaning he/she has no ongoing subscription to any GRAB-A-GOLD Pack, cannot spin unless they were able to acquire Gold thru successful registration or 1st time opt in.
How much Gold do i need to spend before I can "unlock" a prize?
Here is the table of special prizes together with the number of Gold required to unlock:
Item | Unit Cost | Gold to Unlock |
Nokia C3 | 6,500.00 | 3,800 |
Kinect | 7,000.00 | 4,000 |
iPod Nano 8GB | 7,990.00 | 4,600 |
iPod Nano 16GB | 9,790.00 | 5,600 |
iPod Touch 8GB | 12,490.00 | 7,200 |
Samsung Galaxy 5 | 12,999.00 | 7,500 |
iPod Classic 160GB | 13,490.00 | 7,800 |
Nintendo Wii | 14,990.00 | 8,600 |
iPod Touch 16GB | 15,990.00 | 9,200 |
Samsung Home Theatre System HT-C453 | 15,990.00 | 9,200 |
Xbox 360 Console + Kinect | 16,000.00 | 9,200 |
Sony Playstation 3 (320GB) | 21,990.00 | 12,600 |
iPod Touch 64GB | 21,990.00 | 12,600 |
Blackberry 9780 | 23,000.00 | 13,200 |
Blackberry Torch 9800 | 25,000.00 | 14,300 |
iPad2 Wi-Fi 32GB | 28,990.00 | 16,600 |
Samsung LED TV UA-32C4000 | 29,900.00 | 17,100 |
iPad2 3G 16GB | 30,990.00 | 17,800 |
iPad2 Wi-Fi 64GB | 33,990.00 | 19,500 |
Samsung Galaxy Tab | 34,995.00 | 20,000 |
iPad2 3G 32GB | 32,990.00 | 18,900 |
iPhone4 16G | 37,500.00 | 21,500 |
iPad2 3G 64GB | 40,990.00 | 23,500 |
MacBook AIR 11-inch 64GB | 51,990.00 | 29,800 |
Samsung LED TV UA-40C5000 | 69,900.00 | 40,000 |
Samsung 3D TV UA-46C7000 | 179,900.00 | 102,800 |
HTC Desire HD | 33,500.00 | 19,200 |
HTC Desire Z | 30,800.00 | 17,600 |
Sony Ericsson Experia Arc | 40,000.00 | 22,900 |
Samsung Galaxy S II | 40,000.00 | 22,900 |
HTC Incredible S | 35,000.00 | 20,000 |
Mini Cooper AT | 1,995,000.00 | 145,600 |
What happens to prizes that have already been won?
- Special prizes that are no longer available (ex: 10 iPad 2s were seeded and all 10 have already been won) will be marked as Òno longer availableÓ. If a special prize is "no longer available", these will be removed from the list of possible prizes and can no longer be unlocked.
- For players that had already unlocked said items, they can no longer be won. Gold spent for that item can be transferred to unlock other special prizes that remain available. Gold spent cannot be refunded, it can only be transferred. And only in the case above.
Who are disqualified from joining the promo?
All employees of Digital Storm Inc. / Xurpas, its agencies and their relatives up to the second degree of affinity or consanguinity are disqualified from joining the promo.
What's the validation process?
1. The final prize of the player, if any, shall be determined by the following:
á the resulting popup message after a spin;
á the corresponding prize indicated in the player's spin history;
á Grabagold internal validated database logs
Consistency of the three items above shall determine whether the player has won a prize, as well as what that final prize shall be.- For winners of instant load, amount will be sent via SMS within 24 hours.
- For winners of Gcash, subscribers will receive an SMS notification stating that PXX worth of Gcash has been credited to his/her account.
- For winners of Special Items, winner will be asked to provide his/her complete mailing address in the popup message. After submission of mailing address, a GRAB-A-GOLD representative will contact them within 30 working days to discuss details on how to redeem their prize (pls refer to ÒRedemption of PrizesÓ below).
5. Globe reserves the right to conduct further validation and verification before awarding the prize to the winner.
6. Xurpas has the right to terminate accounts and forfeit prizes of subscribers who have been proven to generate GOLD or Prizes via fraudulent transactions.
How can I redeem my prize/s if I win?
- The winners of special items must present the following when claiming their prize:
- Two (2) valid IDs with picture and address; (i.e. SSS, DriverÕs License, PRC Card, Company ID or passport)
- The SIM card registered to the GRAB-A-GOLD website;
- The official registered mail sent by Xurpas.
- Tax Identification Number.
- If winner cannot provide the proper requirements above, he/she cannot claim prize/s.
- Prizes shall be awarded only upon completion of entire validation process, resulting in the subscriber being identified as a legitimate winner. All winners should be of good standing with Globe Telecom and Innove Communications.
- For post-paid subscribers, accounts should have no outstanding overdue balance be current and on the date of redemption.
- For pre-paid subscribers, accounts should have been properly decremented for all transactions on the date of redemption.
- If winner is a minor, he/she must be accompanied by his parent/s or legal guardian.
- Qualified winners must claim their prizes within sixty (60) days from receipt of notification. Failure to claim within the allotted time/duration forfeits the winnerÕs right over the prize with prior DTI approval.
- For Metro Manila winners: the prize may be claimed at the Digital Storm, Inc. / Xurpas office located at 51-A Zeta II Building, Salcedo St., Legaspi Village, Makati City.
- For provincial winners:
- Xurpas shall contact the winner and make arrangements for claiming the prize.
- Winners must claim their prize at the Digital Storm Inc. / Xurpas office. Transportation, board and lodging expenses for claiming the prize shall be shouldered by the winner.
- In case the winning subscriber cannot claim the prize personally, winners can send an authorized representative. The authorized representative should have an authorization letter and 2 valid (IDs) with picture and address, the official notification letter and the SIM card registered to the GRAB-A-GOLD website. The authorized representative will sign the prize release documentation in behalf of the winner.
10. Additional Requirements:
i. If the name of the subscriber indicated in the Globe billing system as being the postpaid subscriber is different from the name of the GRAB-A-GOLD website registrant, the GRAB-A-GOLD website registrant will be qualified to receive the prize if he submits an affidavit from the postpaid subscriber certifying that the postpaid subscriber has authorized the winner to use his postpaid SIM card to join the Promo and that he waives his right to the prize in favor of the winner.
ii. If the postpaid SIM card number corresponds to a subscription of a company, then the GRAB-A-GOLD website registrant will be qualified to receive the prize if he submits an affidavit from the duly authorized representative of the company owning the postpaid SIM card certifying that the company has authorized the GRAB-A-GOLD website registrant to join the Promo and that the company is waiving its right to claim the prize won.
iii. If the GRAB-A-GOLD website registrant is a minor, then he must be accompanied by his parent/legal guardian when he claims his prize. The subscriberÕs parent/legal guardian must then present his valid identification and proof that he is the parent/legal guardian of the subscriber.
IMPORTANT: Failure to submit any of the required proof and documentation is a ground for disqualification
How can I unsubscribe from a games pack?
1. To turn a Games Pack subscription off, the subscriber has two options:
a. Via SMS: Text STOP GAME <game pack #> to 8888. Ex. STOP GAME A. To turn off all GRAB-A-GOLD subscriptions for free, text STOP GAME ALL to 8888.
SYNTAX: STOP GAME <game pack#> or STOP GAME ALL to 8888
Cost: Free
SMS Reply from 8888:
GRAB-A-GOLD (Games Pack <#>): YouÕve unsubscribed. You will no longer be charged. Your access will end on 11:59pm of <date>. Visit www.grabagold.com from any pc.
b. Via Web: Under the My Account tab, click the Unsubscribe link of the games pack you want to opt out from.
2. If an opt-out will result in the expiry of his Gold, player is provided an alert.
SMS Reply from 8888:
GRAB-A-GOLD: You must maintain at least one Games Pack subscription to keep your <amount> Gold. If you proceed with this opt out, your Gold will expire on <date/time>. To proceed, reply with STOP GAME ALL for free.
a. If opt out is done via web:
Billing FAQs
(Assumption: I am subscribed to one Games Pack only)
á Is it possible for me to be billed twice per games pack in one day?
The max you can be charged is P15 per games pack for GHP, P5/games pack for TM and P79 per games pack for postpaid in a single day
á Is it possible for me to be billed on consecutive daysÉ ex. for GHP prepaid - P15 today + P15 tomorrow?
Not possible. The max you can be charged over a 5-day period is P15 per games pack for GHP, P5/games pack for TM and P79 per games pack for postpaid
á I have been insufficient balance for 30 consecutive days. Does my ÒdebtÓ accrue? Ex: for GHP prepaid - P15 x 6 = P90
No. Unbilled cycles do not carry over; they are written off. The max you can be charged in one day per games pack subscription within a 5-day period is P15 per games pack for GHP, P5/games pack for TM and P79 per games pack for postpaid
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